Services and Solutions

SERVICES AND SOLUTIONS

WE OFFER A RANGE OF TECHNOLOGY SOLUTIONS AND IT SERVICES TO MEET YOUR NEEDS

Vennote Technologies has certified skilled technical resources delivering world class implementation and support services using best practices. Our alliances cut across the dominant technology companies worldwide with which we use in providing world class End -to- End solutions to our esteemed clients.

At Vennote Technologies we strive to create the firm of the future. We believe that bringing together people, technology and business is the way forward.

MANAGED SERVICES

Vennote Technologies is the preferred partner in Managed Services. We are one of the few companies that provide all the ‘design, build and operate’ elements of a complete outsourcing solution. Vennote Technologies can manage and transform all the IT operations of its clients, including the management of their entire information and data processing systems. Our Managed Service portfolio includes: Outsourced IT Staffing Helpdesk & Application Support IT Operations Outsourcing Managed infrastructure

Systems Integration

At Vennote Technologies, we work with our customers to enable business change and evolution through our complete range of business technology services and solutions – at the core is Systems Integration. Delivered through our local-global delivery model, and using a combination of new and existing assets, our Systems Integration services help our customers to: solve their unique business challenges through technology innovate through the use of new technologies such as mobile and cloud adapt and improve efficiency by becoming an agile business leverage their information ensuring it is valid, available and secure using information management develop or compose bespoke solutions for those exacting requirements optimise their development and delivery processes through software-development lifecycle consulting. So, whether your business issue requires a single bespoke application or an enterprise-wide solution, Vennote has the capability and services to suit your needs – on premise, off premise or cross-premise.

OPERATIONAL SUPPORT

With Vennote professional and award-winning support services, you focus on what you do best and delegate your operational support functions to us in order to significantly lower overhead costs and increase productivity. With over a decade track record which have seen us provide operational support to both Small, Medium and Large scale Enterprises, our trained and experienced workforce can deliver professional operational support for your business 24 hours a day and 7 days a week, without any compromise on quality.

Artificial Intelligence

Vennote offers a comprehensive suite of Artificial Intelligence (AI) services designed to empower businesses with the capabilities of AI technology. These services encompass Machine Learning, Natural Language Processing (NLP), Computer Vision, Recommendation Systems, Data Analytics, AI Consulting, and Custom AI Solutions. With a team of AI experts, Vennote helps businesses harness AI to enhance efficiency, improve customer experiences, and gain a competitive advantage.

VOICE OF CUSTOMER- MEDALLIA

Medallia is a customer experience management (CXM) software and services company that specializes in helping businesses gather feedback and insights from their customers to improve customer satisfaction and loyalty. They provide a platform and suite of tools that enable organizations to collect, analyze, and act on customer feedback across various touchpoints, including surveys, social media, and online reviews.

Key features and offerings of Medallia include:

Customer Feedback Collection
Text Analytics
Data Visualization and Reporting
Closed-Loop Feedback
Employee Experience
Customer Journey Mapping
Machine Learning and Predictive Analytics

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Let us provide you with the most personalized IT solution that is designed to help you build and grow your business.

Vennote Technologies Limited is a well-established ICT company with experience spanning over two decades in enterprise solutions using best of breed products in very large IT deployments around the world. Vennote Technologies Limited has certified Skilled Technical resources delivering world class implementation and support services using best practices.

Solution and Infrastructure Design

Chatbot Services

Voice of Customer

Artificial Intelligence

IT Security