Introduction

Vennote Technologies Limited (“Vennote”, “we”, “us”) is committed to protecting your personal
information and ensuring transparency about how we collect and use it. This policy applies to
anyone who visits our website, uses our services, or interacts with us through any channels.

Information We Collect
We gather the following types of information:
• Personal Data: Name, business email, phone, job title, company, website, and any
information you share when contacting us or completing forms.
• Usage Data: Browsing behavior, IP address, device type, cookies, and other technical
info used to improve services.
• Communications Data: Details of your communications with us (e.g., emails, support
messages).

How We Use Your Information
We process information for purposes including:
• Providing and managing our IT services and solutions
• Responding to inquiries and client support
• Marketing our business (newsletters, event invites, announcements)
• Improving website performance and user experience
• Conducting internal analytics and business development
• Compliance with legal obligations

Legal Bases for Processing
Our processing relies on several legal grounds:
• Performance of contract (delivering services you’ve engaged us for)
• Legitimate interests (marketing, website improvement)
• Consent, where required (newsletter sign-up)
• Legal compliance (responding to lawful requests)

Data Sharing & Disclosure
We may share your information with:
• Service providers, such as analytics, email, or IT support vendors
• Legal authorities, when required by law
• Business partners or successors in merger or acquisition events
• With your consent, in other circumstances
We do not sell or rent your personal data.

Data Security
We apply robust measures such as encryption, access controls, firewalls, and regular audits to
protect your data. Our information security practices are in line with ISO 27001 standards.

Data Retention
Your personal information is retained for as long as needed for the purpose it was collected and
to meet legal obligations (contracts, accounting, regulatory matters).

Your Rights
Depending on your jurisdiction, you may have rights including:
• Access to your data
• Correction of inaccurate info
• Deletion of data (“right to be forgotten”)
• Restriction or objection to processing
• Data portability
• Withdrawing consent
Simply get in touch via the contact details below to exercise any of these rights.

International Transfers
We may transfer your data to countries outside your own (e.g., to support providers). We ensure
such transfers comply with applicable data protection laws and include safeguards like
standard contractual clauses, where needed.

Children’s Privacy
Our services are not directed at children under 13. If we unknowingly collect such data, we will
delete it promptly.

Changes to This Policy
We may update this policy from time to time (e.g., to reflect legal changes or new services).
We’ll note the effective date at the top, and may notify you about major updates.

Contact Us
If you have questions or want to exercise your privacy rights, email us at:
inquiries@vennote.com